Contact us
Contact Information – CaffeTech Canada
Showroom & Mailing Address:
CaffeTech Canada
10055 80 Ave NW
Edmonton, AB T6E 1T4
Phone Support
Main Line: 780.414.1200
Please note: Our phone system is limited and best used for routing purposes only. For the most accurate assistance, email or live chat is strongly recommended.
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Wholesale Inquiries:
admin@caffetech.com – Ext. 3 -
Equipment Sales:
sales@caffetech.com – Ext. 1 -
Parts Department:
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Service Department:
Please note: The service department does not provide repair advice over the phone.
Business Hours
Sales Showroom By appointment only:
Tuesday–Friday: 10:00 AM – 4:00 PM by
Saturday: By Appointment Only
Service Department
Tuesday–Friday: 10:00 AM – 4:00 PM
Live Chat Support
Available during business hours at CaffeTech.com
Fastest way to reach us for general inquiries, sales, and support.
CaffeTech Canada operates as a dedicated online business, built to serve customers across Canada with precision and efficiency. As such, our primary channels for communication are:
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Email: sales@caffetech.com
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Live Chat: Available at CaffeTech.com during regular business hours.
To ensure we provide accurate, documented, and timely responses, we do not offer general phone support. This policy allows our team to handle all inquiries with the level of detail and professionalism that commercial equipment sales require.
Please do not leave cancellation, service, or order inquiries via voicemail. These are not considered valid communication channels and will not be actioned. Always use the appropriate email or live chat for formal requests.
CaffeTech Canada is committed to supporting our customers with over 32 years of industry experience, and we ask that all communications follow the proper channels for the most effective resolution